Circulation Desk Mission
Circulation Desk policies and procedures are created to efficiently track and control movement and usage of all items in the Ethel K. Smith Library collections. These procedures will be reviewed on an annual basis and as new needs arise.
Student Library Assistants
Wingate University students are hired each semester to work as Student Library Assistants. Interested students should request an application from the Public Services Manager. Student Assistants are trained each Fall in current policies and procedures of the Library. Each Assistant has a daily assigned work location and tasks to be completed while at that location.
For patrons with disabilities, injuries, or physical limitations, staff at the Main Circulation Desk will assist with retrieval of materials. In the event that a patron has difficulty accessing the building or any of the areas or services in the facility, simply ask at the Desk or call ahead at 704-233-8089.
All patrons must present their University ID or other Membership card in order to check out any/all items in the Library. This includes reserves and items that are only used in the building. Faculty may give written permission for a Student to charge out an item on their ID. In this event, the Student must also present his/her ID and be charged as the Proxy Patron. The Proxy Patron information allows the Library staff to properly track item usage. Patrons without one of the above forms of ID are welcome to use the items in the Main Stacks and Reference while in the Library.
WU Students and WU Adjunct/Part-Time Faculty may check out a maximum of 12 items at any one time. There are no checkout limits for full-time WU Faculty.
Membership cards may be requested at the Main Circulation Desk. A membership form must be completed and accompany payment for membership. Memberships must be renewed annually.
Wingate University Family Cards
All children/spouses of Wingate University faculty/staff are eligible for Family cards. These patrons are required to apply for a Family card rather than use the card of a parent/spouse.
Friends of the Library
The Friends of the Wingate University Library is an organization created to encourage an understanding of the work of the Library, and to attract, through gifts or bequests, new resource materials. Memberships are available in several forms. See this link for details.
CAEC Faculty Card
Issued to WU full-time faculty to access member libraries in the Charlotte Area Educational Consortium. Card must be issued by the Library Director or Public Services Manager.
Books (Main Stacks
Book Renewal (same item may not be renewed more than 1 time)
Videos/DVDs/CDs/Multimedia (viewing stations available for in-building use)
Individual Study Rooms
Course Reserves (in-building use only)
Overdue Items and Late Fines
Should a student have more than five overdue items, his or her checkout privileges will be suspended. Late fines are applied to items returned after their due date. Late books will be fined at a rate of 25¢ per book per day late. Should the total fines for a student equal or exceed $10.00, checkout privileges will be suspended until the fines are paid or are sent to the Business Office. Fines that remain unpaid at the end of a month will be forwarded to the Business Office for collection. All Library items that are not returned at the end of each semester are considered “Lost.” Lost items are fined at the amount it would cost to replace the item plus Late Return Fees and a Processing Fee. These fines are also sent to the Business Office for collection.
If a Lost item is returned to the Library, a credit will be issued for the replacement cost and any additional late fees determined by the Public Services Manager.
Suspension of Patron Privileges
The Library may apply fines to an account or suspend account privileges at any time deemed necessary by the Library staff. Causes for either or both of these actions are listed below. Extreme violation(s) of privileges will be addressed through the Office of Student Affairs.
The following examples of account violations are meant to be illustrative rather than exhaustive:
Guest Patron Usage Policy
As defined by the operating Mission Statement, the Ethel K. Smith Library of Wingate University identifies its primary patron base as: Wingate University students, faculty, staff, Wingate University family members, and Friends of the Library patrons. On a secondary level, the Library, in conjunction with teachers from area high schools, extends its services, use of the collection, and Bibliographic Instruction program to various high school classes. Finally, the Library makes available its resources to the members of the community. Community members who are not a part of one of the aforementioned groups are defined as Guest Patrons. The Library does emphasize academic aspects of community service and outreach.
Guest Patron Requirements
The Ethel K. Smith Library supports the academic curriculum and research needs of Wingate University. No filtering devices are employed. This is a university environment and it may not be suitable for unsupervised children. The Library Staff cannot and will not be responsible for monitoring the searches of guest patrons.
Food, Drink, and Tobacco Products
Food and drinks, in containers with resealable lids, are allowed in designated areas of the Library. Designated areas do not include the Library Lab, the Main Stacks, or the Reference Computer Commons. No tobacco products are allowed anywhere in the Library.
The Library is a quiet place to study and research. Patrons may be encouraged to exit the Library in order to use cell phones, at the discretion of Library Staff. All patrons are asked to be mindful of courteous volume levels, ringtones, conversations, etc.
Items Discovered without Barcodes
If an item from the Ethel K. Smith Library collection is discovered without a barcode in the book bag or on the person of a patron attempting to leave the library, or if the item is otherwise damaged in such a fashion where it would be reasonable to assume that an attempt has been made to circumvent the theft-detection system, the library staff will assume there is an intent to steal the item. In such a situation, the item will be kept in the library, the names and ID #s of the patrons involved will be recorded, and the matter will be addressed through the Office of Community Standards.
Any questions about this policy should be directed to a Supervisor or Librarian.
Policy Updated: April 2015