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Last Updated: Jan 8, 2015 URL: http://libguides.wingate.edu/askethel Print Guide RSS Updates

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Email Reference

Email your question to refquestions@wingate.edu

Who may use this service?

Anyone may use use it, although preference is given to Wingate University students.

Who will handle my question?

One of the Reference Librarians on duty.

What sort of questions may I ask?

The Librarians will answer two types of questions. One would be brief factual questions (for instance, "What is the capital of Costa Rica.") or will provide assistance in guiding you to proper sources for research projects.

When you assist in research projects, does that include providing articles or bibliographies?

No. Your professors expect you to be responsible for your own research. We will, however, attempt to point you to the appropriate research tools such as the library database ERIC for an Education project.

How soon will it be before you answer my question?

Our aim is to answer your question by the next business day. So, questions submitted between Friday and Sunday should be answered by Monday. In some cases we may not be able to answer your question based on the information you have given us. In such cases, we will ask you to drop by the Reference Desk for further consultation.

 

Email Tips

When you email a Librarian, please provide the following information:

Your name, professor, class (e.g., ENG 110), and type of sources needed (books, scholarly articles, etc.)

Describe what it is that you are looking for in complete sentences. If your question involves a research project, please include your research thesis sentence.

Where have you looked already to find information on you topic? If you have used the online catalog, please describe what sort of search and the search terms you used. If you used a database, please tell us which database you used (such as Academic Search Premier).

You may also find what you are look for by consulting the Library FAQs page.


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